Frequently Asked Questions
Discover the power of integrating SMS directly into your HubSpot workflows, ensuring your communications are timely, effective, and personalized.
SMS Integration FAQs
Explore answers to common questions about integrating SMS with HubSpot using Message IQ.
Are there contracts or long-term commitments?
No contracts, ever. All plans run month-to-month. Pick the volume that fits today and scale up any time , no penalties, no lock-in period.
Does every plan include all features?
Yes. Every plan — Starter through Super Pro — includes premium HubSpot integration, IQ Autoscaling, two-way messaging, IQ Advanced Delivery and advanced reporting. Nothing gated.
Can I trigger SMS from HubSpot workflows automatically?
Yes. Trigger SMS from deal stages, lifecycle stages, form submissions and contact property changes. Set it up once , it fires automatically every time without manual sending.
What reporting does Message IQ provide?
Track sent, delivered, replied and opt-out rates per campaign, per contact. When connected to HubSpot, SMS activity attributes directly to pipeline and revenue.
Which industries use Message IQ?
Real estate agencies, auto glass shops, healthcare clinics, schools and universities, e-commerce and sales teams , any business that needs fast, trackable customer communication.
Is there a free trial or consultation available?
Yes. Book a free 30-minute strategy call with a real expert , no credit card required. Includes a live CRM demo built around your specific workflows.
What happens to my data if I cancel?
Message IQ is built on your CRM , all messages, contact history and opt-out records stay inside HubSpot or your CRM of choice. Your data never lives only inside Message IQ.
How quickly does the Message IQ team respond after I reach out?
The 5-minute response scheduler means a real person gets back to you fast, not a bot, not a ticket queue. Call (866) 293-4873 for immediate help.
What is the best way to contact Message IQ directly?
Call (866) 293-4873 or email sales@messageiq.com. Both routes connect you to the sales team. You can also book a free strategy call directly from this page.
What happens on the free SMS strategy call?
The team reviews your CRM setup, identifies where SMS fits your workflows and builds a plan tailored to your team size, industry and message volume.
Do I need to prepare anything before booking a strategy call?
Just know your CRM HubSpot, Pipedrive or other and a rough idea of your monthly message volume. The team handles everything else from there.
Who will I be speaking with when I contact Message IQ?
You speak directly with CRM integration specialists from Integrate IQ , the team that built Message IQ. Not a sales rep reading a script, but actual product experts.