NEW

Message IQ 3.0 is out. Trigger SMS from deals, tickets, and companies, reported inside HubSpot.

Multi-object SMS is live — text from deals, tickets & companies.
Learn more→
✦ ✦ ✦ ✦
✦ New Feature

SMS now lives inside HubSpot’s shared inbox,
not a separate tool

Message IQ 3.0 puts text messaging alongside email and chat, triggers from any HubSpot object, and reports natively inside HubSpot’s own tools.

Shared inbox and help desk

Text messages show up alongside email and chat, so support and service teams carry every conversation from one place.

Trigger from any object

Build a workflow off a company, deal, or ticket and send a personal text to every connected contact.

Reporting built into HubSpot

Delivered, failed, and received messages generate native HubSpot events for reports at the message or segment level.

Built-in compliance

Every outgoing message is scanned for reply-stop language, with required text added automatically when it’s missing.

New permissions required. The shared inbox connection needs your HubSpot account reconnected. Log into your Smart Ramp account and select Settings then Integrations to enable it.

See how it works →
Michael Keenan

Author

Michael Keenan

Articles by Michael Keenan 5

How to Measure Your SMS Marketing Campaign Effectiveness

All the formulas, benchmarks, shortcuts and tips you need to master your next SMS marketing campaign.

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Message won’t send? SMS Delivery Explained

Everything you need to know about how SMS deliverability and how to improve delivery rates in your next…

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13 SMS Marketing Tips for HubSpot Marketers

Learn how to use SMS in your Workflows and drive results for your campaigns.

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How to Combine SMS with Facebook Lead Ads in HubSpot (And Generate More Qualified Leads)

Want to get the most from your Facebook lead ads? Learn how to use Facebook Lead Ads and…

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21 Best Text Message Marketing Templates to Drive Leads and Sales

Discover the most effective phone text message templates to boost your leads and sales. Reach your customers instantly…

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